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Errors, Inaccuracies and a Blatant Disregard for the Truth!

December 2, 2009

Just when you think you are turning the corner…the whole thing comes crashing down around your ears again!  Of what do I speak?  Why, the Chipmunk’s never-ending medical assessments, and the uncanny ability of everyone who becomes involved in his care to completely screw the whole thing up again! So much for a light and upbeat NaBlo post today!

First, we had the constant mix-ups between him and another child at the Child Development Centre.  No matter how many times I pointed out the differences in their names, birthdays, addresses, GPs etc the reports still came through with incorrect details.  We even missed out on seeing the Paediatric Consultant for his diagnostic appointment and ended up seeing the Registrar instead, because of the same problem – not that the Reg. wasn’t any good, but she was expecting a routine follow-up, not to be delivering a diagnosis.  And we were expecting to see the Consultant, which is who I had prepared Chipmunk in advance to see!  Anyway, at his last appointment, things seemed to be finally slotting into place.  The correct notes were there.  We were seeing the correct doctor.  And the reports were getting to the correct GP and school SENCO.

So, when Chipmunks’ Occupational Therapy report arrived this morning, I was looking forward to reading it through, and then getting stuck in to the activity pack they have provided for him.  No such luck.  I did not get past the first paragraph before the first glaringly obvious mistake made itself known.  They had my name wrong.  Yes – my name.  Not the Chipmunk’s – for once, all of his details were correct!  Now, I could understand it if I had been married to his father and then divorced and changed my name, but I wasn’t.  So putting my name down as Mrs. (insert the ex’s name here) is not only completely inappropriate but also easily avoidable if they bother to read the notes before writing the report.

That error, however, was only the start of it.  The next one made me absolutely hopping mad!  According to the OT – and without going into too much detail – I reported that the Chipmunk can do things that he blatantly obviously cannot do.  Not only is this factually inaccurate, stating this in an official medical report can have serious repercussions.  It could compromise his benefit, which we have only just got sorted out and without which we would struggle to survive at all.  It could lead to many problems at school – many people involved with him still struggle to understand his disability because it is not something you can see, so having a report that states he can do things he cannot do confuses the situation even more!  The report then contradicts itself by saying that he cannot do certain things that would therefore make it impossible for him to do the things they say he can do.  Now I’m confused.

Suffice it to say, I have a call in to the senior OT, the SENCO is going to shred the report as soon as he gets it and wait for the amended version which I will demand when the OT calls back.  Phew!  He has the Physiotherapy assessment on Friday.  Fingers crossed…

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3 Comments leave one →
  1. December 2, 2009 17:42

    Incompetence is bad at the best of times. This is inexcusable and unconscionable! The moron(s) responsible should be sacked!

  2. Gina Watson permalink
    December 2, 2009 17:53

    Write this down in history I am speechless ….. not totally surprised but speechless by such incompetence.

    They do not have a clue how easily they can wreck the lives of people by their carelessness. If it were the otherway around that is they get told, in writing, incorrect information that resulted in them facing further trouble they would be furious. I dont think I can say here what I really think.

    Bubble I feel sorry that once again you have had this inefficient crap to deal with. You have to have your wits about you.

  3. December 3, 2009 02:08

    Growl. Good for you, being an assertive advocate for your child. It’s frustrating and it takes energy, but what else can we do?

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